Privacy Policy

Purpose

This Privacy Policy (Simply Nature Pty Ltd, ABN 71 621 317 048) has been adopted to ensure that your personal information is handled in accordance with the National Privacy Principles set out in Schedule 3 of the Privacy Act 1988 (Cth).

Scope

The website www.boerlind.com/en-au/ is created and maintained by Simply Nature Pty Ltd and its affiliates (“Börlind Australia”). This document sets out Simply Nature’s Privacy Policy for users of the website www.boerlind.com/en-au/.

Simply Nature’s approach to privacy and spam

Simply Nature respects your privacy. The only personally identifiable information Simply Nature collects about you is what you provide to Simply Nature, for example by completing a Börlind “contact us” form, participating in a Börlind competition, subscribing to Börlind’s newsletter, purchasing products via our online shop or by some other interactive channel.

Information Collection, Use and Disclosure

Simply Nature collects personally identifiable information, such as email address, name, mailing address, phone number and date of birth, only if individual website visitors wish to give Simply Nature this information. Simply Nature uses personally identifiable information to improve its product offerings, analyse website usage, improve and customize its websites, and for general customer relationship and service purposes, such as responding to a question about a product.
As part of Simply Nature’s normal business operations, Simply Nature may share a user’s personally identifiable information with certain third-party service providers. For example, Simply Nature discloses personally identifiable information to third parties when it is reasonably necessary in order to enable Simply Nature to provide services that have been requested by users, to provide information that has been requested by users or to provide products that have been ordered by users. Additionally, some of Simply Nature´s website operations, product fulfilment operations, marketing programs, data processing and data analysis may be managed and/or conducted by Simply Nature’s affiliates and/or third-party service providers. Simply Nature may provide access to your profile and personally identifiable information to such affiliates and/or third-party service providers for the purpose of providing services to you on behalf of Simply Nature or to enable such affiliates and service providers to provide services to Simply Nature.
Simply Nature can (and you authorise Simply Nature to) disclose any information about you as required by law, including voluntary disclosures to law enforcement agencies and government officials, as Simply Nature, in its sole discretion, believes necessary or appropriate.
Simply Nature may also disclose or use personally identifiable information to investigate and respond to any third party complaints or violations of Simply Nature’s rights.
Simply Nature also collects aggregate statistical information regarding general website traffic patterns. In order to do so, Simply Nature’s websites uses cookies. Simply Nature also uses third-party service providers to track and analyse non-personally identifiable usage and volume statistical information from website users.
Simply Nature Australia Pty LTD are dedicated to keeping your details private. Any information we collect in relation to you, is kept strictly secured. Simply Nature uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Simply Nature only last while you are browsing our website/s. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shoppign experience by displaying products that interst you throught our product pages, thus providing you with a more friendly, intersting and enjoyable shopping experience. Whenever you use our website, or any other website, the computer on which the web pages are stores (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address”, and is sent automatically each time you access any Internet site. From a compter’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Access to Personally Identifiable Information

If your personally identifiable information changes or if you no longer desire to receive any of Simply Nature’s services, you may correct, update, delete or deactivate it by loging into our account or emailing us at customerservice@boerlind.com.au.

Other ways to contact us:
Postal address:
17 Monterey Street, Monterey, NSW 2217
Telephone:
+61 490 464231

Choice/ Opt-Out

If you provide Simply Nature with your email address or mailing address, Simply Nature may send you newsletters, information on products, services and promotions or offer you the opportunity to participate in Simply Nature’s marketing and promotions, such as surveys or contests. With respect to any such emails, within the emails Simply Nature will provide you with the opportunity to “opt-out” of having your personally identifiable information used for such purposes in the future.

Governing Law and Data Storage

This Privacy Policy is governed by the laws of the NSW, Australia, which is where this website is maintained. You should be aware that when you submit your personally identifiable information to Simply Nature through this website, your information will be deemed sent to Simply Nature from Australia, that your information may go to a country that has different privacy laws than your home country and that your information will be handled in accordance with the laws of NSW, Australia. By providing any personal information to Simply Nature through this website, all users, fully understand and unambiguously consent to the submission, collection and processing of such information in Australia. Some of Simply Nature’s websites are targeted towards countries other than Australia and are intended for visitors from those countries. If you are a resident of a country other than Australia and you give Simply Nature personal information through a Simply Nature website targeted towards your country of residence, that information will be stored and used in accordance with the laws of the country in which the website is maintained.

Transfer of Information

In the event Simply Nature Australia or one of its divisions is ever sold to or acquired by another company, Simply Nature reserves the right to transfer ownership of the customer information to the acquiring company.

Changes in this Privacy Policy

If Simply Nature decides to make any material changes to this Privacy Policy, Simply Nature will notify users by posting any such material changes on this page in this section. Simply Nature reserves the right to modify this Privacy Policy at any time, so please review it frequently. Your use of this website after changes to this Privacy Policy have been made constitutes acceptance of those changes going forward.

Security Policy

When purchasing from Simply Nature Austrlia Pty LTD, trading as Börlind Australia, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre.

Comments or Questions

We welcome any questions, concerns or comments which you may have in relation to our company, products, website or Privacy Policy. For general questions about our company and any comments on our website and/or our Privacy Policy, please contact Börlind at joerg.schueler@boerlind.com.au.

Other ways to contact us:
Postal address:
17 Monterey Street, Monterey, NSW 2217
Telephone:
+61 490 464231

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